I wish I signed up sooner! RefundPros have saved me thousands of dollars. It was just too much work for my staff to get refunds from our shipping company, so we didn’t bother most of the time. Now RefundPros do all the work for me!
General Manager
Online Natural Health Store And Clinic
Move The Truck To See How Much You Save
Your savings:
The calculator shows 5% - 20% annual savings on your shipping costs.
How RefundPros Saves You Time And Money
Shipping carriers, on average, deliver 5-20% of shipments late. RefundPros catch every late delivery and typically reduce businesses carrier expenses by 12%.
Our service covers the major national carriers in Canada and the United States. We process refunds for: FedEx, UPS, DHL, Canada Post, Purolator and Canpar.
We audit and claim for a range of carrier errors and omissions on inbound and outbound shipments like: missed ‘void shipments’, invoicing errors, etc.
With industry leading software and trained refund specialists and operations teams you can be confident you're receiving every eligible refund.
Lost and damaged shipment claims can be difficult and time consuming. Let our claim specialists take over and do all of the leg work to complete and resolve your claims.
We never outsource processing or software development. Outside parties cannot gain access to your data or carrier accounts. Your privacy and security is our highest priority.
1
Sign-up in 2 minutes using the simple and secure registration page
2
RefundPros audits your shipments and ensures your claims are submitted, tracked and paid
3
Your refunds are credited directly to your account by your carrier
- Sign-up in 2 minutes using the simple and secure registration page
- RefundPros audits your shipments and ensures your claims are submitted, tracked and paid
- Your refunds are credited directly to your account by your carrier
A Great Company To Deal With
A great company to deal with. Customer service has always been great, never had any issues,
I have nothing but praise for this company. Not only I don't have to spend hours on the phone
with Canada Post requesting refunds any more, RefundPros gets me money back for things, I didn't
even know was possible. It's crazy the shipping rates we pay in Canada, so being able to recover
some of that is great. Keep up the good work :)
Sam Elsaadi
Only Wish We Had Signed On Sooner
Our company is very happy with the service RefundPros has been able to deliver to us.
With zero work on our end we are astonished at the amount of money we have been able to collect.
Only wish we had signed on sooner to have had all of these lost shipping dollars recovered that we never knew existed.
CEO
Global Vape/E-Cig Retailer
Efficient, Beneficial, And Simplified
I was unsure of using this service in the beginning. Quickly realized how beneficial RefundPros was. They save us a ton of time and make getting reimbursements a simplified process. They are knowledgeable, professional and understand best practices. We will continue to use their services. Thank YOU
RJG
Awesome Service
Awesome service. Integration was quick and easy. It'll find you money you didn't know you lost. Definitely recommend for any small, medium, or large business shipping orders to customers in any volume. And support responds to emails very quickly as well! Don't hesitate to implement RefundPros to your shipping insurance plan.
Sachin - The Herb Cafe
Thank You Very Much
Thank you very much saves me time and money.
Brad Gutka
RefundPros Is An Incredible Service
RefundPros is an incredible service for any company offering shipping to their customers. We recommend them to all of our business friends and we are thrilled to have an automated service that monitors our late deliveries and hold the service providers accountable by automatically requesting the refunds on our behalf.
Amanda
10/10 Highly Recommend
RefundPros is an incredible service for any company offering shipping to their customers. We recommend them to all of our business friends and we are thrilled to have an automated service that monitors our late deliveries and hold the service providers accountable by automatically requesting the refunds on our behalf.
Timothy Goff
Super Easy To Work With!
We started working with RefundPros in 2019 and saw credits for late shipments immediately. There have been so many late packages that we now get credited for which we never would have before. I didn't have the time to monitor all the shipments, much less submit tickets every late delivery. Refund Pros has made it super easy!
Andrea
Unmatchable Service Provider
As a company who ship hundreds of pieces weekly, we do not have time to track delayed shipments and chase down carriers for credits. RefundPros completely alleviates that headache by doing all the dirty work, tracking every shipment your company processes. They have saved us hundreds of hours of work, and we plan to continue using them as long as they are operational!
Warehouse
RefundPros Is Fantastic
RefundPros is fantastic! We have a growing Canadian e-commerce business and ship primarily using Canada Post. With order volumes increasing it became more cumbersome & time consuming for our CSR’s to file for, and chase down, all of the various Canada Post shipping guarantees. Enter RefundPros. At first we thought this was too good to be true, but Vanessa was great at explaining the business model, refund program, fees, etc. It has been a very easy ‘set-it-and-forget-it’ system for our business, and we have recouped hundreds of dollars in only a couple of years (and with minimal effort on our part). Communication, service, and transparency have all been stellar, and we look forward to many more prosperous years of working with their team. 5 Stars, Highly Recommend!
Marshal Hemmings
Quality Service & Support
I had never used a service like RefundPros, the team reached out to me and patiently explained me their process and how they do what they do. I signed up for a trial and I have been hooked since then. They have helped me recover thousands of dollars worth of inventory and cash reimbursement. Best part is that the team is very responsive and helps you with any questions/concerns you have.
Shonaqg
A Must For Any Business Shipping In Canada And Beyond
A must for any business shipping in Canada and beyond, excellent service and a great way to reduce shipping costs.
Paul
I'm happy I found RefundPros
I'm happy I found RefundPros! They have saved me thousands of dollars from Amazon and Canada Post, and a lot of my time. Their customer service is excellent!
Tom Weir
RefundPros = Excellent!
RefundPros has been great, we appreciate the time they take to recover missing
shipments and their customer service team is excellent!
Natasha Vandenhurk
Great Service
RefundPros got back money for us that we never even knew that we lost. Great service.
Nate
An Excellent Company To Deal With!
I have nothing but praise for them. No problems whatsoever. RefundPros has saved me thousands of dollars
in the past year. I was skeptical when they first contacted me so I inquired with some of their clients and
they were happy with the service. I decided to sign up and was AMAZED at how many of my postal service
shipments were arriving late without customers complaining. Now I get instant refunds for late deliveries
and can pass some savings along to my customers.
President
Mail Order Reptile, Pond, and Aquarium Supplier
RefundPros Is A No-Brainer
RefundPros is an easy and economical solution for late shipment claims.
Using this service not only helps us receive refunds, but also saves us time and money
since we don’t have to manually track and enter claims. RefundPros is a no-brainer
if you are shipping parcels with the supported carriers!
E-Commerce | Channel Manager
Large Kitchenware Product Retailer
Thank You RefundPros!
I was very skeptical at first, but figured we had nothing to lose by signing up,
since we had never made any 'on-time' claims ourselves in over 10 years. Now every
morning I receive 5 to 10 refund notifications from RefundPros. We are going to save
almost $400 on shipping this month and I haven't lifted a finger. I can't imagine why
any business that ships with Canada Post, Fedex or UPS would not want to sign up immediately.
Thank you RefundPros!
Co-Founder | Director Of Operations
Family-Owned Home Decor Shop
The Most Cost-Effective Way To Recover The Refunds We're Entitled To
RefundPros provides an indispensable service.
The most cost-effective way to recover the refunds we're entitled to.
President
Large Coffee and Coffee Equipment Outlet
RefundPros Offer A Cost Effective, Hassle Free Way To Stay Competitive
Key to our business are delivery guarantees and RefundPros makes that happen, they deliver when Canada Post
cannot, they watch 100% of our deliveries, 100% of the time, ensuring the trust and recourse we need to
keep our customers happy. With shipping expenses so great, RefundPros offer a cost effective, hassle free
way to stay competitive leaving us to focus on our customers needs and the rest of our business.
CEO
Canadian Outdoor Equipment and Clothing Shop
The Setup Process Was So Simple
We have used RefundPros for over a month now.
The setup process was so simple. Since then we have been getting regular credits back.
Without RefundPros we would have lost out on thousands of dollars per year in lost refunds.
Thank you RefundPros
Manager
International Health Food Store
I Wish I Signed Up Sooner!
RefundPros have saved me thousands of dollars.
It was just too much work for my staff to get refunds from our shipping company,
so we didn't bother most of the time. Now RefundPros do all the work for me!
General Manager
Online Natural Health Store And Clinic
They Do Exactly As Their Name Says!
They do exactly as their name says!
They apply for all the refunds we are eligible for.
The Amazon refunds I was skeptical at first but their work speaks volumes!
Money back in the bank! Thank you.
Steve
Very Grateful RefundPros Helped Us
Very grateful that RefundPros helped us recover lost dollars and inventory from Amazon.
Trying to recoup those losses directly from Amazon was very difficult and cumbersome,
but RefundPros made it easy. Worth it.
Diane Shaw
Great Service, Easy To Set Up And Simple!
Have been using RefundPros for Canada Post shipping claims for several years successfully up
until Covid changed and more recently added their Amazon services and now regularly seeing $$
back that was not going to be reimbursed otherwise. Great service, easy to set up and simple!
Emily Q.
RefundPros Makes Collecting A Dream
RefundPros is great to work with...and they do all the work. We just sit back and collect
the fees we were entitled to without the continual hassle of dealing with the courier services
or with Amazon, which is the most unresponsive of all
Larry S.